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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

What you'll do

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.

• Interfaces with senior project staff and client senior management teams regarding status of projects.

• Recommends and oversees process improvements.

• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.

• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.

• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

• Persuades and influences others through and comprehensive communication and diplomacy skills.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Migration lane orchestration via stand up and run the Jira Cloud migration lane for FRT, including wave planning, capacity management, calendars and migration readiness.

• Assure adoption of the single target Jira Cloud template (issue types, workflows, fields, permissions) and the approved Cloud plug‑in catalog; govern exception requests and minimize schema drift.

• Lead end‑to‑end migrations using migration tooling. Executing discovery/mapping, sandbox dry‑runs, freeze, cutover, data QA, and aftercare/warranty; maintain cutover runbooks and rollback plans.

• Operate working groups and GO/NO‑GO forums; maintain auditable evidence (pre/post DQ checks, sign‑offs), manage Root Cause Analysis (RCA) post‑incident, and ensure adherence to governance, change control and policy (CPMC).

• Apply the baseline 2‑year history migration approach and define archival strategies for older data (attachments, documents, cold storage), preserving traceability for regulatory reporting.

• Deliver PTS‑aligned executive dashboards, migration KPIs, and status packs; ensure hierarchy/reporting alignment and avoid duplication through reference linkages between PPM systems and Jira.

• Act as the primary liaison with Finance & Risk Technology leadership and business siloes; organize and working groups; manage resistance to standardization and communicate benefits/impacts.

• Maintain consolidated RAID logs and dependency maps across projects and platforms; escalate risks/issues early and drive mitigations to protect regulatory timelines.

• Coordinate training, communications, and enablement clinics; ensure teams can operate effectively on the Cloud standard post‑migration with minimal productivity loss.

• Oversee Cloud integrations and app strategy (e.g., ScriptRunner , Rich Filters, Plans/Advanced Roadmaps, Zephyr Enterprise, Git integrations) in line with enterprise guardrails.

• Capture lessons learned from each wave; refine the migration factory cycle, standards, and runbooks to drive predictable throughput and quality

What we’ll need from you

• Experience in technology delivery with proven migration leadership in complex or regulated environments

• Hands‑on familiarity with Atlassian and related 3rd party tooling (e.g. Jira, Confluence, Rich Filters, Advanced Roadmaps, and enterprise SDLC software e.g. Zephyr, Git

• Demonstrated ability to administrate Jira and use scripting (e.g. python), API’s and other tools to enable migration activitiesintegrations; ability to rationalize Data Center plug‑ins vs. Cloud capabilities.

• Demonstrated ability to orchestrate cross‑functional migration waves and operate governance forums (i.e. working groups) under time‑boxed schedules; strong RAID, dependency, and cutover management.

Education

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

This role cover Jira Cloud Migration management, directing wave‑based planning and execution (intake, mapping, sandbox dry‑runs, cutovers, aftercare), drives adoption of the standard template and approved plug‑in catalog, manages dependencies and RAID, and operates CPMC‑aligned governance with auditable evidence (pre/post checks, sign‑offs, and data retention). The Migration Lead delivers governance‑aligned dashboards and executive reporting to ensure timely Consent Order reporting, minimize dual‑running risk and cost, and reduce delivery disruption across FRT siloes.

Additional Responsibilities

• Migration lane orchestration via stand up and run the Jira Cloud migration lane for FRT, including wave planning, capacity management, calendars and migration readiness.
• Assure adoption of the single target Jira Cloud template (issue types, workflows, fields, permissions) and the approved Cloud plug‑in catalog; govern exception requests and minimize schema drift.
• Lead end‑to‑end migrations using migration tooling. Executing discovery/mapping, sandbox dry‑runs, freeze, cutover, data QA, and aftercare/warranty; maintain cutover runbooks and rollback plans.
• Operate working groups and GO/NO‑GO forums; maintain auditable evidence (pre/post DQ checks, sign‑offs), manage Root Cause Analysis (RCA) post‑incident, and ensure adherence to governance, change control and policy (CPMC).
• Apply the baseline 2‑year history migration approach and define archival strategies for older data (attachments, documents, cold storage), preserving traceability for regulatory reporting.
• Deliver PTS‑aligned executive dashboards, migration KPIs, and status packs; ensure hierarchy/reporting alignment and avoid duplication through reference linkages between PPM systems and Jira.
• Act as the primary liaison with Finance & Risk Technology leadership and business siloes; organize and working groups; manage resistance to standardization and communicate benefits/impacts.
• Maintain consolidated RAID logs and dependency maps across projects and platforms; escalate risks/issues early and drive mitigations to protect regulatory timelines.
• Coordinate training, communications, and enablement clinics; ensure teams can operate effectively on the Cloud standard post‑migration with minimal productivity loss.
• Oversee Cloud integrations and app strategy (e.g., ScriptRunner , Rich Filters, Plans/Advanced Roadmaps, Zephyr Enterprise, Git integrations) in line with enterprise guardrails.
• Capture lessons learned from each wave; refine the migration factory cycle, standards, and runbooks to drive predictable throughput and quality.

Additional Skills and Qualifications:

• 6–10 years of experience in technology delivery with proven migration leadership in complex or regulated environments
• Hands‑on familiarity with Atlassian and related 3rd party tooling (e.g. Jira, Confluence, Rich Filters, Advanced Roadmaps, and enterprise SDLC software e.g. Zephyr, Git
• Demonstrated ability to administrate Jira and use scripting (e.g. python), API’s and other tools to enable migration activitiesintegrations; ability to rationalize Data Center plug‑ins vs. Cloud capabilities.
• Demonstrated ability to orchestrate cross‑functional migration waves and operate governance forums (i.e. working groups) under time‑boxed schedules; strong RAID, dependency, and cutover management.

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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