Trade Support - Associate
J.P. Morgan
Customer Service
London, UK
Posted on Oct 1, 2025
Trade Support - Associate
LONDON, LONDON, United Kingdom
Job Information
- Job Identification 210672047
- Job Category Trading Services
- Business Unit Commercial & Investment Bank
- Posting Date 10/01/2025, 06:23 AM
- Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB
- Job Schedule Full time
- Job Shift Day
Job Description
This is an exciting opportunity to join our Currencies and Emerging Markets (CEM) Exotics & Hybrids team, a multi-asset class trading desk focused on providing clients with both widely traded and bespoke derivatives tailored to their requirements. The desk operates in markets across Europe, the Middle East, and Africa (EMEA) and Latin America (LATAM), with a primary focus on Emerging Markets (EM) Rates.
As an Associate in the Middle Office Trading Services team, you will be responsible for understanding trading structures to accurately capture all transactions, performing reconciliation checks, and ensuring that controls are in place.
Job responsibilities
- Capture all transactions in the Risk Management Systems in a timely and accurate manner
- Complete intraday and end-of-day processes, including completeness and reconciliation checks, to ensure new trading activity and general book management are processed accurately
- Collaborate closely with Operations functions and infrastructure groups to support a ‘one team approach’
- Perform, complete, and sign off all controls diligently and on a timely basis
- Communicate clearly and concisely with all support teams to ensure timely and efficient resolution of queries
- Participate in and contribute to various strategic initiatives; continuously improve and evolve processes and business architecture
- Build an in-depth understanding of all trading structures from both financial and operational perspectives
Required qualifications, capabilities, and skills
- Understand all relevant derivatives and hedging products (Interest Rate Swaps, Basis Swaps, Cross Currency swaps, Forward Rate Agreement (FRA), FX Spot, FX Forwards, FX Options, Bonds, Futures, Repos and CDS)
- Knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, regulatory reporting) and facilitate issue resolution across teams
- Understand the key elements of other infrastructure groups (i.e. Finance, Market risk, Credit risk, Operational risk, Legal, Collateral etc.) and recognize the impact of the actions of the Trade support team on these areas
- Must have clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate
- Attention to details and sense of ownership
- Great team player able to work in a pressurized and changing environment
- Possess strong analytical and numerical skills
- Strong problem-solving, control, and project management skills
- Strong technical skills, especially in Excel (VBA/Alteryx/Tableau)
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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