Transformation Lead – Nutmeg Operations

Nutmeg Operations is embarking on a strategic, multi-year programme to improve operational scale and efficiency and drive improved margin and profitability for the business.

Job Description:

We are seeking a dynamic, high-performing, and experienced Transformation Lead to join Nutmeg Operations. The successful candidate will play a pivotal role in driving and overseeing the execution of strategic transformation initiatives within Nutmeg Operations. This role requires a strong leader with a proven track record in project management, strategic planning, and change management within the financial services industry.

The successful candidate will partner closely with Operations, Product and Technology Leads and Business Sponsors to define and deliver the Program Vision, developing & implementing a strong execution plan and building a data-driven decision-making organization

As a key member of our organization, the candidate will play a crucial role in fostering automation, use of data, AI / ML, and Intelligent tools & technologies to enhance operational efficiency, streamline processes, and drive strategic decision-making.

The successful candidate will be a strong communicator with outstanding executive presentation skills, with the ability to bring people together and face off to colleagues at all levels of the organization.

Key Responsibilities

Program Leadership & Delivery: Lead and manage a portfolio of high-impact transformation streams, ensuring alignment with strategic objectives, OKRs and anticipated benefits and operational readiness

Governance, Reporting & Communication: Establish and maintain a rigorous governance framework, including cadence of steering committees, executive forums and cross-functional working groups and provide regular, data-driven updates on progress, risks, issues and financials (costs vs. benefits) at both stream and overall program levels.

Stakeholder engagement: Build and sustain strong relationships with senior sponsors, business leads, change leads and technology partners to secure alignment, sponsorship and resource commitments

Resource & Financial Management: Partner with Finance and Business Management to track program investment, centralize P&L impact and validate realization of benefits.

Risk & Issue Management: Proactively identify, assess and mitigate risks and issues across all transformation streams, escalating as appropriate to minimize impact on deadlines and deliverables.

Data, Automation & Continuous Improvement: Champion the use of data analytics, AI/ML models and intelligent automation technologies to optimize operational workflows and enhance decision-making

Qualifications & Skills

• Bachelor’s degree in Finance, Business Administration, Computer Science or related field; MBA, CFA or professional certification (PMP, PRINCE2, Prosci) preferred.
• Extensive experience in project management within the financial services industry, with a focus on Markets and Securities related areas
• Proven track record of delivering strategic change across operations, Markets or digital platforms.
• Deep understanding of end-to-end operational processes, regulatory requirements and technology ecosystems in a highly regulated environment.
• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and engage diverse stakeholders at all levels. Ability to convey complex technical concepts to non-technical stakeholders.
• Demonstrated collaboration, teamwork, and leadership capabilities and the ability to inspire and motivate teams to achieve their best.
• Strong analytical and problem-solving skills, with a strategic mindset and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• -paced, ambiguous environment and manage multiple priorities concurrently.

Additional Skills:

• Proven ability to drive a culture of change and transformation within an organization.
• Experience working with global stakeholders, demonstrating influence and impact across diverse teams and geographies.