Wholesale KYC Operations Associate
J.P. Morgan
Are you naturally inquisitive and love diving deep into information? Do you thrive on building strong relationships with business partners? If so, our KYC team within the Commercial Investment Bank is the perfect place for you!
As a Wholesale Know Your Customer (KYC) Associate within the Wholesale KYC Operations team you will be focused liaising with the Middle Office to gather, review and verify documents to meet KYC requirements as it pertains to new client relationships in the Commercial & Investment Bank (CIB). As a Wholesale KYC Associate, you will be onboarding new and incremental business in the Commercial and Investment Bank, partnering with multiple stakeholders to ensure the KYC records are completed accurately and on time, and completing adhering to Global Anti-Money Laundering (AML) Standards.
Job responsibilities
Complete Enhanced Due Diligence cases for new-to-bank onboardings as well as existing reviews for the CIB (Commercial Investment Bank) Middle Office, prioritise active requests, provide status updates of key onboardings
Timely escalation of key risk/issues to senior management
Identify and execute process improvements (global and team level), provide guidance and support on key process and technology initiatives
Ensure all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements
Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests
Manage personal workload and priorities ensuring timely escalation of key risks/issues to management
Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
Build and develop strong partnerships, identify challenges and eliminate roadblocks with all internal partners
Utilise the technology tools from the transform the bank change management team to enhance the productivity and quality of own workload
Evaluate higher risk profiles – with exposure to client types such as FinTech’s, Third party payment processors and Virtual Asset Service Providers to determine appropriate risk mitigation.
Balance regulatory requirements with a seamless customer experience, utilising problem solving abilities to address complex challenges in a way that maintains trust and satisfaction
Required qualifications, capabilities and skills
Fluent English
Excellent attention to detail
Strong written and oral communication skills
Effective at managing time appropriately and organising workload for maximum productivity
Independent, self-motivated with an ability to adapt and be flexible in a team environment
Resilient interpersonal skills, ability to partner with internal stakeholders
Client focused whist maintaining a strong controls mind-set
Proactive and flexible approach to personal workload and wider team targets
Ability to multi-task effectively and leverage internal resources
Strong analytical and problem-solving skills, combined with excellent time management and organisational skills
Preferred qualifications, capabilities and skills
Relevant experience in AML/KYC, Risk Management, Compliance, Law enforcement specific to fraud and illicit money movement
Working knowledge of risk factors that may impact specific products and industries
Previous payments/cash management experience and the ability to navigate stakeholder relationships
TPA (Third party activity) experience or equivalent experience on other High Risk client types e.g TPA, Banks etc.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join our team to enhance client onboarding experiences and ensure compliance with KYC regulations.
