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Product Manager – Insurance Global Product

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact.

As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products & features into production that meet the firm’s uncompromising standards on controls and risk while balancing the priorities of multiple markets.

Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world

Job Responsibilities:

• Own the Insurance experience for the UK & Europe - how will we build a set of products and features which offer customers in multiple markets the right experience, while allowing products to meet the needs of customers in different markets
• Balance the requirements of markets, controls and technology to determine the short and long term roadmap for the insurance offering
• Write requirements and acceptance criteria for the product/ features decided upon, collaborating with markets, design/content, platform and controls to ensure they are desirable, usable, feasible and viable
• Pull together the stakeholders required across backend, frontend, markets, controls, design, content etc required to deliver on the roadmap - and be accountable for that end to end delivery
• Be accountable for product performance, identifying weaknesses and prioritising improvements
• Manage relationship with insurance partners, ensuring they meet their SLAs while controlling costs
• Accountability for controls, ensuring that we continue to meet firmwide standards to manage risk and regulatory obligations

Required qualifications, capabilities, and skills:

• Experience within package current account for a bank or in an insurance company working with banks or in a bank as insurance product manager and a thorough understanding of the regulatory obligations applying to insurance
• Experienced product manager, able to demonstrate how they balanced multiple priorities to define a roadmap
• Able to articulate their product KPIs, how they monitored performance and how they improved it
• A track record of delivery against a product roadmap
• Ability to manage multiple stakeholders and explain decisions clearly, logically, empathetically but firmly
• Understanding of personal lines insurance in the UK and major European markets

Preferred qualifications, capabilities, and skills

• Understanding of personal lines insurance in the UK and major European markets