KYC Quality Reviewer - Senior Associate
J.P. Morgan
Quality Assurance
bournemouth, uk
Posted on Feb 19, 2026
If you are passionate about preserving the integrity of the global financial systems and safeguarding our clients and business against money laundering, terrorism financing and sanctions through KYC processes, we invite you to be part of our dedicated and forward-thinking team.
As a KYC Quality Reviewer within Wholesale KYC Operations (WKO) team, you will be responsible for meticulously reviewing and validating client KYC records completed by production team to ensure all client KYC records are compliant with regulatory standards. You will be responsible for identifying discrepancies, escalating issues, and ensuring timely and high quality completion of client-level due diligence, supporting adherence to regulatory requirements and mitigating potential risks.
Job responsibilities
- Review and validate KYC records to ensure compliance with regulatory and internal standards.
- Identify discrepancies in KYC profiles and escalate issues to the appropriate lines of business and/or management in case of AML Red flags in a timely manner.
- Ensure timely and high-quality completion of client-level due diligence.
- Review confidential client data using public and internal sources.
- Apply firm KYC requirements, including Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD), when reviewing documentation.
- Highlight required amendments to the production team and escalate AML red flags to compliance.
- Meet firmwide quality standards and complete reviews within due dates and SLA deadlines.
- Maintain confidentiality and exhibit high standards of customer service to internal and external clients.
- Collaborate with stakeholders to resolve outstanding alignment items and close the loop on issues.
- Support migration/remediation projects, including Screening resolution, other LOB holistic alignment or Quality Assurance.
- Participate & contribute in transformation/robotics / simplification and control efficiencies across automation agenda including AI initiatives.
Required qualifications, capabilities and skills
- Relevant experience in Compliance, KYC, or Screening and within Financial Services Industry.
- Strong understanding of KYC, AML, and regulatory requirements with experience adhering to controls and compliance standards.
- Sense of ownership and responsibility.
- Excellent multi-stakeholder management and partnership-building skills.
- Strong interpersonal and relationship building skills to influence/negotiate desired outcomes.
- Strong verbal and written communication skills.
- Analytical mindset with keen attention to detail and ability to investigate issues to resolution.
- Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint.
- Ability to prioritize, multi-task, and meet deadlines in a fast-paced environment.
- Strong adaptability, self-reliance, and ability to work both independently and as part of a team.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Validate client records, uphold AML/KYC standards, escalate risks, and protect our clients.
