Facilities and Product Support Analyst
J.P. Morgan
Product, IT, Operations, Customer Service
London, UK
Posted on Feb 26, 2026
This is an interesting role combining standard support related tasks, administration, and manual handling of goods and products.
As a Facilities & Product Support Analyst, you'll be working in an operations environment and be expected to perform both manual handling of goods as well as administration. You will be responsible for performing control reconciliations to verify accurate recording of goods received, resolving discrepancies, and ensuring compliance with procedures.
Job responsibilities
- Manual handling and movement of goods working alongside colleagues across the site
- Timely and accurate capture of actions/transactions in company systems, communication and escalation of discrepancies
- Completion and reconciliation of processes to ensure that activity has been recorded accurately
- Collaborate effectively with other facilities and operations teams to support successful outcomes
- Ensure all controls are diligently performed, completed, and signed off on a timely basis
- Adherence to compliance and operational risks in accordance with JP Morgan regulatory standards, policies and practices
Required qualifications, capabilities, and skills
- The role will require the manual handling and movement of goods and products
- Ability to remain calm and focused under pressure and adaptable to change in requirements and willing to learn new tasks
- First class communication and inter-personal skills enabling you to operate effectively with colleagues
- A high level attention to detail is essential in this role
- Strong analytical and numerical skills
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Facilities and Product Support Analyst
