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Shape the controls that safeguard how we build and operate spaces around the world. In this role, you help ensure financial integrity, vendor compliance, and regulatory adherence across complex real estate programs, including our new London headquarters. You’ll collaborate with leaders across risk, compliance, audit, and operations to drive confident delivery. Join us to make large-scale projects safer, stronger, and more resilient.

As a Control Manager (Associate) in the Chief Administrative Office, you provide embedded controls leadership across design and construction and vendor risk management for complex global real estate projects. You focus on issue identification, escalation, remediation, validation, and data-driven reporting throughout the project lifecycle—from design and pre-construction through execution, commissioning, and operational transition. We work together with operations, risk, compliance, audit, and technology to protect our people, partners, and investments.

Job responsibilities

• Monitor and assess the operational risk and control environment for design and construction and vendor risk management, with emphasis on large, complex projects requiring enhanced governance and cross-functional coordination.
• Administer end-to-end issue and action plans; identify root causes and develop strategies to address recurring themes across project delivery, vendor due diligence, and third-party oversight.
• Collaborate with stakeholders to evaluate the risk and control environment, identify significant gaps, and implement solutions to mitigate control breaks.
• Design control activities with business leaders, including measuring project controls effectiveness, vendor certification processes, change management workflows, and compliance evaluations.
• Follow up with business and functional stakeholders to ensure regulatory, audit, compliance, and self-identified control issues are effectively resolved.
• Form cross-functional partnerships to drive integrated risk management and stakeholder confidence across major projects and regional operations.
• Engage with colleagues across operations, legal, compliance, risk, audit, regulators, and technology control functions.
• Report metrics, trends, and root causes to leadership; track remediation and validation to closure.
• Promote a culture of control excellence by sharing best practices and driving continuous improvement in project delivery.

Required qualifications, capabilities, and skills

• Bachelor’s degree and significant experience in financial services focused on controls, audit, quality assurance, risk management, or compliance.
• Strong organizational and time management skills with the ability to manage multiple priorities across complex, high-visibility projects.
• Ability to understand end-to-end processes and associated risks to inform effective control design.
• Effective written and verbal communication skills, with confidence engaging stakeholders at multiple levels.
• Analytical skills with the ability to synthesize data and draw sound conclusions.
• Ability to build and maintain collaborative partnerships across business units.
• Interpersonal and relationship-building skills with a team-oriented approach.
• Ability to work autonomously, adapt to shifting priorities, and manage competing demands in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred qualifications, capabilities, and skills

• Project management experience leading cross-functional initiatives with multiple stakeholders and complex approval workflows.
• Experience supporting large-scale capital projects, construction management, or real estate development from a controls, audit, or risk perspective.
• Ability to visualize and present complex information clearly to stakeholders and executives.
• Familiarity with control and risk management concepts; ability to design, create, and evaluate Control & Operational Risk Evaluations in partnership with business teams.
• Experience with data visualization tools such as Tableau or Alteryx.
• Familiarity with project management systems (e.g., PMWeb, Quickbase, Ariba, SAP) or vendor management platforms.