KYC QC Analyst
J.P. Morgan
IT
midlothian, uk
Posted on Mar 18, 2026
Join a team dedicated to protecting our clients and the firm. In this role, you help safeguard the financial system by ensuring our KYC records are accurate, complete, and compliant. You will collaborate with experienced partners across Compliance and Financial Crime, grow your expertise, and drive meaningful improvements in our controls and processes.
Job summary As a KYC Quality Control Analyst in the Financial Crime team, you perform end-to-end quality reviews of KYC profiles for new clients, incremental business, periodic reviews, and remediation, ensuring adherence to corporate policies and local regulations. You partner closely with KYC Specialists and key stakeholders to resolve findings, uphold high quality standards, and strengthen our overall KYC framework. Together, we raise the bar on risk management and client due diligence.
Job responsibilities
- Perform end-to-end quality review of KYC profiles for accuracy, completeness, and validity against corporate policy and regulatory requirements.
- Partner with KYC Specialists to remediate findings and close gaps in a timely and well-documented manner.
- Maintain agreed quality pass rates on records sampled by the Quality Assurance team and address root causes of defects.
- Manage personal workload, prioritize effectively, and escalate key risks and issues to management promptly.
- Monitor and apply changes to processes, procedures, and regulatory requirements, updating practices and documentation as needed.
- Engage with Compliance stakeholders, Corporate KYC Quality Assurance, and GFCC review teams to ensure policy adherence and effective challenge.
- Identify and execute process improvements that strengthen controls, reduce errors, and streamline workflow.
- Provide subject matter expertise for process and technology initiatives, including user acceptance testing and feedback.
- Contribute to consistent application of standards across reviews and support training or knowledge-sharing within the team.
- Track and report quality metrics and themes, informing continuous improvement and stakeholder communications.
Required qualifications, capabilities and skills
- Extensive experience in KYC and AML with hands-on quality control or quality assurance exposure.
- Strong analytical and research skills with high attention to detail and sound judgment.
- Proficiency in interpreting and applying KYC policies, procedures, and relevant regulatory standards.
- Effective verbal and written communication skills with ability to influence and collaborate across functions.
- Proven ability to manage workload independently, meet deadlines, and escalate issues appropriately.
- Experience working with financial sector stakeholders in Compliance and Financial Crime functions.
- Proficiency with KYC case management tools and standard productivity applications.
Preferred qualifications, capabilities and skills
- Experience partnering with centralized Quality Assurance and GFCC review teams.
- Track record implementing process improvements and control enhancements in KYC.
- Familiarity with periodic review cycles, remediation programs, and incremental product onboarding.
- Expertise in documentation standards, defect taxonomy, and quality metrics reporting.
- Exposure to regulatory change management and control testing methodologies.
- Relevant professional certifications in financial crime, compliance, or AML (e.g., CAMS), if applicable.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Review KYC profiles end to end to ensure accuracy, completeness, and compliance with corporate and regulatory standards.
