Payments - Product Director - Merchant Services EMEA - Executive Director
J.P. Morgan
J.P. Morgan's Merchant Acquiring business is at the forefront of innovation in digital payments, helping clients grow by providing seamless and secure payment acceptance across channels and geographies. As part of the broader J.P. Morgan Payments franchise, we serve global clients across industries and regions, and are constantly evolving to meet the changing landscape of commerce.
As a Product Director & Head of Revenue Growth in the EMEA Merchant Services team, you will expand our distribution channels, and increase Market Share and Volume (MSV). You will define and execute growth initiatives, design efficiencies in the end to end lifecycle to drive growth, and drive the implementation of our product launches with internal and external partners. You are an energetic, strategic leader who thrives in a fast-paced environment and can influence senior stakeholders while delivering measurable outcomes.
Job Responsibilities
- Lead the revenue and growth strategy for merchant acceptance and partnerships to expand MSV and market share; set and own revenue targets, KPIs, and scalable growth initiatives.
- Lead the third‑party ecosystem strategy, targeting measurable improvements in approval rates, conversion, MSV, and net revenue per transaction.
- Drive joint go‑to‑market strategies (co‑market, solution bundles) to accelerate merchant acquisition and expansion across segments
- Oversee technical integration programs with orchestrators: working with out technology, product and COS partners to ensure a seamless end to end delivery for our merchants and partners
- Establish dashboards to monitor performance, tracking transactions, approval rate, authorisation rate, MSV, revenue ramp.
Required qualifications, capabilities, and skills
- Proven Senior-level experience in merchant acquiring, fintech, or payment services, with a demonstrable track record in revenue management and growth.
- Deep expertise in the payments ecosystem and merchant acceptance.
- Exceptional communication skills (verbal and written), with the ability to synthesize complex commercial topics and drive alignment across senior stakeholders.
- Strong commercial acumen.
- Proven ability to lead cross-functional, and matrixed teams; adept at influencing senior leadership and Boards.
- Strategic thinker with strong analytic skills and the ability to translate client feedback and pain points into actionable solutions and growth plans.
- Bachelor’s degree in Business, Finance, or a related field
Preferred qualifications, capabilities, and skills
- MBA preferred
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Come our Merchant Acquiring business as a Executive Director in London/Dublin.
