Rates Trade Support Associate

J.P. Morgan

J.P. Morgan

Customer Service

London, UK

Posted on Apr 29, 2026
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Capture trades, manage lifecycle events, partner with Front Office, and ensure controlled, consistent data end-to-end.

As a Rates Trade Support Associate in EMEA Rates & Emerging Markets Derivative Marketing Support team, you will record and maintain OTC Rates derivative trades from booking through the full lifecycle, ensuring each transaction is captured accurately, updated on time, and reflected consistently across core systems. You will partner closely with Sales & Trading and collaborate with middle office peers, settlements, projects, audit, legal, credit, regulatory reporting, and collateral, giving you broad exposure and a strong end-to-end view of the Rates derivatives infrastructure.

Job responsibilities

  • Works closely with the Sales desks to provide end-to-end coverage across the trade lifecycle, including trade capture, booking, confirmation, and settlement.
  • Provides trade support and client service to JPMorganChase clients.
  • Acts as the first point of contact for the Sales desk, partnering with key stakeholders to investigate and resolve trade disputes, breaks, and exceptions.
  • Ensures adherence to industry standards and regulatory guidelines.
  • Maintains a controlled end-to-end operating environment and supports a strong risk and control culture.
  • Produces, reconciles, and explains MIS accurately for Sales and Management.
  • Ensures daily KPIs are met.
  • Performs key controls to ensure the accuracy and compliance of Sales activities.
  • Challenges the status quo by identifying inefficiencies, driving process improvements, and closing control gaps.

Required qualifications, capabilities and skill

  • Previous investment banking experience
  • Client-facing experience and confidence interacting with clients.
  • Strong stakeholder management skills, with the ability to build and maintain relationships internally and externally.
  • Excellent communication skills (written and verbal).
  • Ability to understand and analyze Front Office and Middle Office requirements.
  • Ability to contribute to the ongoing development of a cross-asset technology suite.
  • Adaptability and creativity in managing the evolving nature of derivatives operations in an increasingly technology-driven environment.
  • Knowledge of external/vendor platforms.
  • Strong understanding of the end-to-end trade workflow.

Preferred qualifications, capabilities and skills

  • Experience with OTC derivatives processing/lifecycle across one or more asset classes.
  • Knowledge of regulatory requirements (e.g., CFTC, EMIR, MiFID, NCMR).
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join our team to drive accurate trade capture, lifecycle updates, and rock-solid, controlled data across systems.
Apply now
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