Business Manager - Technology Financial & Strategic Support Associate
J.P. Morgan
Accounting & Finance, IT, Sales & Business Development, Customer Service
London, UK
Are you ready to shape the future of Technology at JPMorganChase? Join a team where your insights and drive will help deliver innovative solutions and support strategic decision-making. You’ll have the opportunity to collaborate with leaders across Technology, Finance, and Strategy, gaining exposure to high-impact projects and career growth. We value your unique perspective and offer a supportive environment where you can thrive and make a difference.
As a Business Manager in the Technology organization, you will provide comprehensive financial and strategic support to a key pillar within our team. You will work closely with stakeholders across Technology, Finance, Strategy, and the Front Office, ensuring transparency and accountability in all financial matters. Your role will empower you to drive process improvements, support workforce and location strategies, and contribute to the success of our business. You will be part of a collaborative, high-performing team that values innovation, integrity, and continuous learning.
Job responsibilities
- Partner with technology teams to drive financial transparency and accountability.
- Lead monthly business review meetings on financial results, risks, issues, and demand management.
- Track and report on project roll-off, reinvestment, unfunded demand, infrastructure costs, productivity, vendor costs, forecasting, and business allocations.
- Support workforce and location strategies to optimize team effectiveness.
- Collaborate with Technology Finance management to standardize financial reporting.
- Work with Business and Technology teams to deliver on strategic roadmaps.
- Communicate key Technology accomplishments, risks, and issues to senior leaders.
- Document and explain financial risks, opportunities, allocations, and variances.
- Provide inputs to global Business Controls Forums and Committees, highlighting risk and production stability.
- Analyze capabilities and identify opportunities for process optimization.
- Prioritize needs and investments based on insights, competitive positioning, and industry research.
Required qualifications, capabilities, and skills
- Ability to synthesize information and communicate insights to senior management.
- Strong work ethic and a proactive, solution-oriented mindset.
- Quick learner with strong attention to detail.
- Ability to manage multiple projects independently and communicate effectively.
- Team player who thrives in a fast-paced environment.
- Excellent quantitative, analytical, written, and verbal communication skills.
- Professional maturity, personal integrity, and strong interpersonal skills.
- Ability to receive and act on feedback.
- High proficiency in MS Office (PowerPoint, Excel, Word).
Preferred qualifications, capabilities, and skills
- Experience in business management or strategy roles, preferably in Financial Services or Technology.
- Familiarity with financial forecasting, business allocations, and cost management.
- Exposure to workforce and location strategy initiatives.
- Experience with process improvement or optimization projects.
- Ability to build relationships with stakeholders at all levels.
- Knowledge of industry trends and competitive positioning.
- Bachelor’s degree in Business, Finance, Technology, or a related field.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Drive financial and strategic impact for Technology by partnering with leaders and supporting business management excellence.




