Business Assistant
Operations
London, UK
If you thrive on pace, precision, and partnership, this is your opportunity to make a visible impact every day. You will support senior leaders and help the team stay focused, connected, and client-ready. This role offers variety across scheduling, travel, expenses, and event coordination, with exposure to a broad internal network. You will be trusted with confidential information and empowered to solve problems quickly. Join a collaborative assistant community where reliability and initiative are valued.
As an Business Assistant in Corporate and Investment Bank, Europe, Middle East and Africa, you support senior leaders by owning complex calendars, travel, expenses, and day-to-day business coordination. You partner with stakeholders across the firm to keep priorities moving, communications clear, and logistics seamless. You help us deliver a professional experience for clients and internal teams while handling sensitive information with care.
Job responsibilities
- Manage complex, proactive diaries, including internal and external meetings and conference calls
- Coordinate off-sites, town halls, and leadership meetings, partnering with relevant teams to deliver end-to-end logistics
- Arrange travel, build accurate itineraries, and prepare contingency plans to keep schedules efficient
- Process expenses and ensure timely, policy-compliant submissions and required documentation
- Handle internal and external stakeholder interactions with a polished, service-oriented approach
- Partner with business management and cross-line teams to resolve requests and keep workflows moving
- Maintain distribution lists and administrative housekeeping to support effective communication and access
- Use internal systems to complete accurate data entry, reporting, and information collation
- Prioritize competing demands using sound judgment and clear, timely communication
- Provide team coverage in partnership with other assistants when needed
- Support presentations, projects, and training activities as required
Required qualifications, capabilities, and skills
- Proven senior-level administrative or executive assistant experience in a professional office environment
- Strong diary management capability, including navigating competing priorities and frequent change
- Excellent written and verbal communication skills with an executive, client-ready style
- Demonstrated experience coordinating travel and producing accurate itineraries and contingency options
- Strong working knowledge of expense processes, cost awareness, and policy compliance
- High level of discretion and comfort handling confidential information
- Advanced proficiency with standard workplace technology and ability to learn internal systems quickly
- Strong organization, attention to detail, and consistent follow-through
- Calm, professional approach and ability to perform under pressure
- Collaborative mindset with the ability to partner effectively across levels and teams
- Proactive ownership, resourcefulness, and solution-focused problem solving
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Support senior leaders in a fast-paced investment banking team, owning diaries, travel, expenses, and stakeholder coordination.
